Introduction
This Shipping and Delivery Policy applies to all orders placed on our website (“Website”). By placing an order, you agree to the terms outlined in this policy.
Order Processing Time
All orders are processed and dispatched within 24 to 48 hours after order confirmation, excluding Sundays and public holidays.
Order processing may be delayed in exceptional circumstances such as high order volume, operational issues, or unforeseen events.
Shipping Method
We ship all orders within India using India Post as our logistics and delivery partner.
Once the order is dispatched, tracking details (if available) will be shared with the customer.
Delivery Timeline
Delivery timelines may vary based on the delivery location and postal service coverage.
- Estimated delivery time: 5 to 7 business days from the date of dispatch
- Delivery timelines are indicative and may vary due to factors beyond our control such as weather conditions, postal delays, or remote location deliveries.
Shipping Coverage
We currently deliver only within India. International shipping is not available at this time.
Delivery Responsibility
Once the order is handed over to India Post, delivery is managed entirely by the courier service. We are not responsible for delays caused by postal services, natural calamities, strikes, or other unforeseen circumstances.
Address Accuracy
Customers are responsible for providing accurate and complete shipping details at the time of placing the order. We shall not be responsible for delivery failure due to incorrect or incomplete address information.
Undelivered or Returned Shipments
In case an order is returned to us due to incorrect address, non-availability of the recipient, or refusal to accept delivery, re-shipping may be done at our discretion. Additional shipping charges, if any, shall be borne by the customer.
Contact Support
For any shipping-related queries, customers may contact us using the details provided on the Website.