Privacy Policy
Introduction
This Privacy Policy describes how Rana Ayurveda (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website (“Website”).
By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
Information We Collect
When you use our Website, we may collect the following personal information:
- Name
- Shipping and billing address
- Phone number
- Email address
- Order and transaction details
This information is collected strictly for order processing, shipping, and customer support purposes.
Payment Information
We use Razorpay, a third-party payment gateway, to process online payments.
Important:
We do not store, process, or retain any credit card, debit card, UPI, or net banking details on our servers. All payment-related information is securely handled directly by Razorpay in compliance with applicable security standards.
Use of Cookies
Our Website uses cookies to improve user experience, analyze website traffic, and enhance functionality.
Cookies help us:
- Remember user preferences
- Improve website performance
- Understand visitor behavior
You may disable cookies through your browser settings; however, certain features of the Website may not function properly.
How We Use Your Information
We use your personal information to:
- Process and deliver orders
- Communicate order updates and respond to customer queries
- Improve our Website and services
- Comply with legal obligations
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Shipping and logistics partners (for delivery purposes)
- Payment gateway providers (Razorpay)
- Government or legal authorities when required by law
All third parties are obligated to protect your information.
Data Security
We implement reasonable security practices to safeguard your personal information from unauthorized access, misuse, or disclosure.
However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
Rana Ayurveda reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon being posted on the Website.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, you may contact us at:
Rana Ayurveda
📍 Address:
347/B, Ganga Mandir Road,
Near Ravenshaw Girls High School,
Cuttack, Odisha – 753001, India